scenario

    Contract Clarity Canvas

    From Performance Is Personal by Chad T. Dyar, Ch.3. Psychological safety concept credited to Amy Edmondson.

    Chapter 3: twelve cells and a plain record sheet

    Four dimensions, three questions each. Complete the first two questions alone, compare, then discuss friction together. Not a performance review or a way to assign fault.

    Purpose

    Make expectations explicit without inventing clauses or assigning fault.

    Examples

    • •Manager-report autonomy clash
    • •Peer recognition disagreement
    • •Cross-team coordination failure

    Exercises

    • 1Each person completes questions 1 and 2 alone before comparing.
    • 2Mark cells where one person's answer to 1 differs from the other's answer to 2.
    • 3Complete question 3 together in plain behavior terms.
    • 4Do not use it as a performance review or to assign fault.

    Tags

    scenario
    conflict
    contracts
    resolution

    Related Artifacts

    Expected Outcomes

    • ✓A record of explicit expectations and friction
    • ✓A jointly chosen clarification and review date

    Content Structure

    Time & Attention

    How we allocate our focus and responsiveness What do you expect from others? What do you believe others expect from you? Where do misalignments create friction?

    Effort & Recognition

    How work is valued and acknowledged What do you expect from others? What do you believe others expect from you? Where do misalignments create friction?

    Truth & Safety

    How candor and psychological safety coexist What do you expect from others? What do you believe others expect from you? Where do misalignments create friction?

    Autonomy & Coordination

    How freedom and alignment are balanced What do you expect from others? What do you believe others expect from you? Where do misalignments create friction?

    How to use the Canvas

    Each person completes questions 1 and 2 alone before comparing. Mark cells where one person's answer to 1 differs from the other's answer to 2. Complete question 3 together in plain behavior terms. Do not use it as a performance review or to assign fault.

    Plain record sheet

    Participants; date; mode (self, pair, team); dimension with the most friction; what we will make explicit; who agrees; review date.

    Authors

    Chad T. Dyar

    Target Audience

    coaches
    trainers
    facilitators

    Duration

    30-45 minutes

    Difficulty

    beginner

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