Performance Cost Index (PCI)
Make the invisible friction visible. Answer from the current reality—not the ideal state.
A self-score that starts a conversation
Five dimensions: The Visibility-Value Gap, The Emotional Labor Rate, The Authenticity Discount, The Documentation Drag, and The Recovery Deficit. Answer each question from 1 to 5. The total is 5 to 25, not a diagnosis, performance rating, or team metric. Next: make expectations explicit with the Contract Clarity Canvas.
Take a moment to score yourself on each dimension from 1 (minimal gap) to 5 (significant gap). Be honest - this isn't about judgment but awareness.
From Performance Is Personal by Chad T. Dyar, Ch.2.
This is a self-score that starts a conversation, not a diagnosis, performance rating, or team metric.
How much time do you spend making work visible versus making work valuable?
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